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FREQUENTLY ASKED QUESTIONS


What is Business Process Outsourcing?

For a more complete discussion, see “What is Business Process Outsourcing?”
Simply put: BPO is when companies choose to assign certain tasks of their day-to-day business operations to external entities.


Why choose BPO?

Outsourcing is a complex and sensitive issue facing every large corporation today. The word itself may have negative connotations, and some employees may regard the idea with hostility and distrust.

When implemented correctly, outsourcing and BPO noticeably improve the circumstances of both a business and an employee.

For the company, BPO allows for reduced costs and greater efficiencies. It creates pathways for increased flexibility and allows for more sophisticated and streamlined processes.

For the employee, outsourcing allows the organisation as a whole to focus on big-picture strategies like growth and sustainability -- not small-time (yet vital) tasks like tracking and reports.

Some employees fear that “cost savings” means their jobs will be cut. While outsourcing can lead to necessary structural adaptations, the meaningful bottom line savings often come from categories like infrastructure, office space, supplies, software, etc.


What kind of services do you specialize in?

We provide comprehensive solutions for the following types of everyday business processes:

  • Billing & Invoicing
  • Vendor Selection, Supply Chain & Management
  • Consulting Services
  • RFP/Bid Development
  • HR Management
  • Procurement
  • Financial Management/Accounting

See our “Expertise” page for more.


What kinds of companies are best suited for BPO?

In a word: All.

When it first became popular, BPO was simply a tool for enterprise companies with massive budgets and enormous scale.

Now, even smaller companies see the benefits of outsourcing.

If your company is large enough to have tedious but necessary processes to handle -- then your company is large enough to benefit from BPO.


What processes can be outsourced?

That’s up to you.

The rule of thumb -- and the reason we provide these services to large commercial property managers like you -- is because we want to handle your time-consuming but necessary processes so you can concentrate on growing your business.

If you can think of a task that feels thankless, that doesn’t make you excited or that doesn’t have an immediate and powerful impact on your bottom line -- chances are good that we can take that process of your list so you can spend your time doing things that matter.

Have certain items on your business’ to-do list that you simply dread? No problem! Those are our favorites -- outsource them to us. And watch the savings of your time, money and sanity grow.



Have a question that wasn’t answered here? We’d love to talk with you about your unique needs and ideas. Contact us to begin the conversation.